Automated Appointment Reminders


To adopt a well-thought-out workflow that reduces risk of contagion, Healthcare facilities must reduce the number of touch points where physical proximity or contact is needed. We outline a few suggestions.

Contactless Healthcare (to the extent possible)


NOTE: This is a 10-minute read but provides step-by-step instructions that any medical practice looking to transition to telehealth should find useful. Business as usual has been upended by the COVID-19 pandemic. For instance, many medical practices are experiencing a dramatic increase in no-shows. Patients might confirm their appointments a […]

Transitioning Your Practice to Telehealth During COVID-19 pandemic




  3 providers, 3 mid-levels Client since mid-2015   North Dallas ENT is one of the busiest independently-run ENT facilities in the Dallas Fort-Worth Metroplex area. They improved their efficiency and increased their online reputation by using Simple Interact’s Appointment Reminders, Patient Feedback & Online Reviews, and HIPAA Compliant Online […]

Case Study: Centricity client improves online reputation and front office ...


Since patient no-shows can be a huge drain on both time and revenue, it is pretty much “business 101” that practices must do their best to keep no-shows to a minimum. Lots of strategies and solutions have been employed over the years, but to remain effective, practices must keep up with changing patient behaviors. […]

Why Email and Text reminders are more effective than phone ...