Given the criticality of patient surveys from both funding and operational perspectives, health centers (CHCs and FQHCs) would be well-served to put in place a streamlined patient survey process that is repeatable, flexible, consistent, and reliable while also being affordable.
With a streamlined process, Lamprey Health Care obtained 100% of the desired survey sample size within 3 days! 200% of it obtained within 10 days, and 300% within 30 days.
To adopt a well-thought-out workflow that reduces risk of contagion, Healthcare facilities must reduce the number of touch points where physical proximity or contact is needed. We outline a few suggestions.
3 providers, 3 mid-levels Client since mid-2015 North Dallas ENT is one of the busiest independently-run ENT facilities in the Dallas Fort-Worth Metroplex area. They improved their efficiency and increased their online reputation by using Simple Interact’s Appointment Reminders, Patient Feedback & Online Reviews, and HIPAA Compliant Online […]
One of our clients was spending $3000 per month for “paid search” i.e. using Google adwords to drive traffic to their website or call center. A marketing agency had convinced them that this patient acquisition channel will pay for itself many times over. But once they started acquiring patients via unpaid “organic […]